Terms of Use

Document Owner: Odda Digital System AS
Audience:       Customers and trial users of Visual Tracking
Governing law:  Norway. Venue: Hardanger og Voss tingrett. English controls.
Effective date: [DD Month 2026]
Version:        DRAFT-001

These Terms of Use (the "Terms") summarise the terms on which Odda Digital System AS ("Supplier", "we", "us") makes the Visual Tracking Service available. Where you and Supplier have signed a Master Services Agreement and an Order Form, those documents govern the relationship and these Terms yield to them to the extent of any conflict. These Terms apply on their own where you access the Service without a signed agreement, for example a trial obtained through Microsoft AppSource.

1. Parties and business-to-business use

Supplier is a Norwegian limited liability company (aksjeselskap), organisation number 918 167 803, with registered office at Holmavegen 29, 5750 Odda, Ullensvang kommune, Norway. By installing, accessing, or using the Service you, or the organisation you represent (the "Customer", "you"), accept these Terms. If you do not accept them, do not install or use the Service.

The Service is offered to professional parties only. You represent that you are acting in the course of your business or profession (naringsdrivende) and that you are not a consumer. Norwegian consumer-protection law, including forbrukerkjopsloven and angrerettloven, does not apply to your use of the Service.

2. The contract documents

The full relationship is governed by a set of documents. The Master Services Agreement (the "MSA") carries the durable terms. The commercial detail (modules, fees, term, named contacts) lives in a per-deal Order Form. The MSA has three annexes: the Data Processing Addendum (DPA), the Service Level Agreement (SLA), and the Acceptable Use Policy (AUP). Where the documents conflict, they take precedence in this order, highest first:

1. The signed Order Form
2. The DPA
3. The SLA
4. The MSA
5. The AUP

How we handle personal data is described in our Privacy Notice, and the sub-processors we use are listed on our Sub-processor list. The full MSA, Order Form, DPA, SLA, and AUP are provided as part of the contracting process and are available on request from post@oddadigitalsystem.no.

3. Definitions

• Service: the Visual Tracking software, delivered as a Microsoft Dynamics 365 Business Central extension, together with any updates, included modules, and supporting services described in the Order Form.
• Authorised User: an individual employed or contracted by Customer or its Affiliates who is granted access to the Service under an Order Form.
• Order Form: the written ordering document, signed by both parties, that sets out the modules enabled, the fees, the term, and any deal-specific variations.
• Subscription Term: the period during which Customer is entitled to use the Service under an Order Form.
• Customer Data: all data, content, and records that Customer or its Authorised Users submit to, generate within, or process through the Service, including data ingested from Customer's Business Central environment.
• Tenant: a single Business Central production environment to which the Service is deployed.
• Documentation: the user and administrator documentation for the Service that Supplier publishes from time to time.

4. Licence grant

Subject to these Terms and to the Order Form, Supplier grants Customer a non-exclusive, non-transferable, non-sublicensable right during the Subscription Term to permit Authorised Users to access and use the Service for Customer's internal business purposes. A trial obtained through AppSource is licensed for evaluation only, for the trial period offered, and may be limited in functionality.

5. Microsoft Business Central requirement

The Service runs as an extension to Microsoft Dynamics 365 Business Central and authenticates against it. Each Authorised User must hold, for the duration of their access, at minimum a current Business Central Team Member user licence (or a higher tier: Essentials, Premium, or External Accountant) under Customer's own Microsoft entitlement. A user without a current Business Central licence cannot access the Service. Any per-user fee in an Order Form is in addition to, and not in lieu of, Customer's Microsoft licensing costs. Certain features that interact with higher-tier Business Central modules (notably Manufacturing, licensed by Microsoft at Premium tier) require the user of that feature to hold the corresponding higher-tier licence.

6. Acceptable use and restrictions

Use the Service for Customer's internal business purposes only. Customer and its Authorised Users will not:

• share credentials so that more people use the Service than are accounted for as Authorised Users (each user needs an individual login);
• copy, modify, or create derivative works of the Service or the Documentation;
• reverse engineer, decompile, or disassemble the Service, except to the extent permitted by mandatory law and then only after notifying Supplier;
• resell, sublicense, rent, lease, or otherwise make the Service available to a third party other than Affiliates permitted in the Order Form;
• use the Service, the Documentation, or its output to build or train a competing product;
• conduct security testing, vulnerability scanning, penetration testing, or load testing without Supplier's prior written consent (report an incidentally discovered vulnerability to post@oddadigitalsystem.no);
• take any action that materially impairs or disrupts the Service or its infrastructure, or store unlawful, fraudulent, defamatory, obscene, or infringing content;
• knowingly enter special-category or criminal-conviction personal data (GDPR Articles 9 and 10) without first agreeing additional safeguards under the DPA; or
• use, export, or re-export the Service in breach of Norwegian, EU, or other applicable export-control or sanctions law.

These restrictions reflect the Acceptable Use Policy that forms part of the MSA. A material breach entitles Supplier to suspend access and, if not cured, to terminate.

7. Customer Data, privacy, and security

As between the parties, Customer owns Customer Data and any intellectual property rights in it. Customer grants Supplier a non-exclusive, royalty-free licence to process Customer Data solely to provide and support the Service, in accordance with the DPA and the Documentation. Where Supplier processes personal data on Customer's behalf it acts as Processor and Customer as Controller, governed by the DPA. Supplier maintains administrative, technical, and physical safeguards for the Service and will notify Customer without undue delay, and within 48 hours of becoming aware, of any confirmed security incident affecting Customer Data.

8. Intellectual property and feedback

Supplier and its licensors retain all right, title, and interest in the Service, the Documentation, and any improvements to either. No rights are granted other than those expressly stated in these Terms. If Customer provides feedback or suggestions, Supplier may use them to improve the Service without obligation to Customer.

9. Microsoft platform dependency

The Service depends on Customer's Business Central environment, which Customer maintains under its own agreement with Microsoft or a Microsoft partner. Supplier is not responsible for the Business Central platform itself, and platform changes by Microsoft may affect the Service. Microsoft, Dynamics 365, Business Central, and Power BI are trademarks of the Microsoft group of companies. Visual Tracking is an independent product of Odda Digital System AS.

10. Fees and payment

The per-tenant fee, per-user fee, and any other amounts are set out in the Order Form. Fees are exclusive of value added tax (merverdiavgift) and other applicable taxes. Subscription fees are invoiced in advance (annually unless the Order Form says otherwise) and are payable within thirty days of invoice date. A trial obtained through AppSource is provided on the terms stated in the Marketplace listing.

11. Warranties and disclaimers

Supplier warrants that the Service will perform materially in accordance with the Documentation. Customer's sole remedy for breach of this warranty is for Supplier to use reasonable efforts to correct the defect at no additional charge or, failing that, to give a pro-rata refund of the fees paid for the affected portion of the Subscription Term on termination of the affected Order Form.

Except as expressly stated, the Service is provided "as is". Supplier disclaims all other warranties, conditions, and representations, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. Supplier does not warrant that the Service will be uninterrupted or error-free.

12. Limitation of liability

Neither party is liable for indirect or consequential loss, including loss of profit, revenue, goodwill, anticipated savings, opportunity, or business interruption, whether the claim is in contract, tort, statute, or otherwise. Each party's total aggregate liability in any twelve-month period is limited to the fees paid or payable by Customer under the affected Order Form in that period.

These limits do not apply to:

• liability for gross negligence (grov uaktsomhet) or wilful misconduct (forsett);
• breach of the confidentiality obligations;
• the intellectual-property indemnity in the MSA;
• Customer's obligation to pay fees due; or
• liability that cannot be limited under mandatory law.

13. Term, renewal, and termination

The Subscription Term is the period stated in the Order Form, with a default of twelve months. Each Order Form renews automatically for successive twelve-month periods unless either party gives written notice of non-renewal no later than ninety days before the end of the current term. Either party may terminate for material breach that is not cured within thirty days of written notice. Supplier may suspend access for overdue undisputed amounts, for use that risks material harm, or where required by law.

On termination, Customer's right to use the Service ends. Supplier will make Customer Data available for export in a structured, machine-readable format for thirty days after termination, after which it may be deleted from production systems in line with Supplier's retention schedule. Files in Customer's own Azure Storage (Documents and Messages modules) remain in Customer's control.

14. Changes to the Service and to these Terms

We may update the Service, these Terms, and the DPA, SLA, or AUP from time to time. An update to an annex generally takes effect at the next renewal of the affected Order Form, except for changes required by law or by a change in a sub-processor, which take effect on notice. Where a change to these Terms is material, we will give reasonable notice, for example by posting an updated version with a new effective date. Continued use after a change takes effect constitutes acceptance.

15. Governing law and disputes

These Terms and the MSA are governed by Norwegian law, without regard to its choice-of-law rules. The parties submit to the exclusive jurisdiction of Hardanger og Voss tingrett, though either party may seek injunctive relief to protect its intellectual property or confidential information in any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply. These Terms are concluded in English; any translation is for convenience and the English text controls.

16. Contact