See where quality problems keep coming from

What this module does

A customer's quality auditor asks for the corrective action record on a non-conformance raised eight months ago, against a casting they took delivery of. The report sits on the casting's own page. Eight tabs, dated entries, the signed approval, and the corrective action that closed it out.

Key pages

HSEQ records a non-conformance as a formal report against a specific item, production order, or purchase order, then carries it through the Eight Disciplines: identification, description, containment, root cause, corrective and preventive action, and closure. A Level sets the depth. A quick registration and a full investigation use the same record, each at the depth it needs. Because every NCR is structured the same way, the Root Cause dashboard aggregates across cases and shows where defects originate over time. An open NCR badges the related item and order wherever they appear.

Quality leads find the approved containment on the report itself. The 5-Why analysis is a tab, filled as the investigation runs. A customer auditing the shop receives a signed PDF of the 8D record with the dates intact. Project sponsors read a quarterly trend by cause type, with the top cause and the peak month as headline figures.