The decision about an order, on the order

What this module does

An operator on a production order asks whether a part dimension is a 2mm or a 3mm clearance. The question is posted on the production order, and the planner's answer lands underneath it. The operator on the next shift opens the order and reads the decision and the reasoning, in the same place the order lives.

Key pages

A message is a threaded comment that stays with the thing it is about: an item, project, production order, routing line, purchase order or line, sales order or line, or a budget revision. Each is marked internal or external, keeping the team conversation separate from exchanges with a customer or supplier. One message can carry several tags, down to a single routing line within an order, so a discussion about one line does not crowd the whole order's history. Posting from inside a record fills the tag automatically.

The next operator on the part opens the production order and finds the dimension question and its resolution, with the time and the author intact. A planner picking the order up reads the customer's clarification at the top of the order. The audit question “when was that change to the spec agreed, and by whom” is answered from the order's own page.